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Pre-Qualify Your Contractor

As you interview prospective contractors, refer to the below list of questions. Be satisfied with all given answers BEFORE you hire a contractor and sign any contract:

Ask general questions about the contracting company:

  • How long have you been in business?
  • Are you an authorized dealer for all products that will be installed?
  • Do you service the products that you install?
  • Do you have a showroom?

Licenses and Insurance

  • What kind of license do you have (General Contractor or Glazing Contractor)?
  • Is your license valid and does it have a good history?
  • Who holds the license and does she or he legally qualify your company?
  • Will you provide me with a copy of your license?
  • Will you provide me with a copy of your Workers’ Compensation and Liability Insurances?

Experience and References

  • Do you have at least five (5) years of experience in window and door replacement?

BEWARE: Numerous companies have new construction experience and little or no experience in remodeling.

  • Have you performed any window and door replacement work in my municipality?
  • Are you able to provide me with at least three (3) remodeling references that I can contact?

Installation

  • Who does your installation? Is it done by your own technicians or by sub-contractors hired by you?
  • If you do use subcontractors, are they fully licensed and insured?
  • Are the installers trained with the products offered to me?
  • Does installation include drywall, stucco and window sill repairs?
  • Do you replace damaged buck (window and door framing)?
  • Will you add an additional charge for bucks and sills?

Permitting and Inspections

  • Do you supply permitting and engineering?
  • What is the charge for the permit required for my project?
  • Who is responsible for scheduling final inspection with the city?
  • Are you going to have a company representative attending at all necessary city inspections on my project?

Product Approvals and Warranties

  • Will you provide me with a copy of the product approval for the product offered to me?
  • Will you provide me with a copy of the product and the installation warranties?
  • How many years of installation (labor) warranty is the company offering?

Written Contract


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